<< Back to promotions

FAQs


Whether you need some help getting started, there's an issue with your account or you just want to say hi, you can send us a message by going to the contact page (hit the 'contact' button in the top toolbar).

For quick answers to some of the questions we've heard before, check out the FAQs below.

 

How do I sign up?

Signing up at Bucky Bingo couldn't be easier: just click 'join now' in the top right of your screen. It takes two minutes to get up and running and you can be playing online bingo and slot games in no time!

 

What are the requirements for signing up at Bucky Bingo?

You'll need a valid email address to get started at Bucky and you'll need to be at least 18 years old. Tick those boxes? Sign up now!

 

Why do you need my credit/debit card details when I sign-up?

When you register with Bucky we'll ask for your credit/debit card details. This is simply to verify your identity. We won't charge you any money for registering with us nor will any money be taken from your card unless you choose to deposit funds into your Bucky account.

 

How do I get my welcome bonus?

Times your playing funds by 6 with our welcome bonus by depositing £10 or more in your account after signing up. Then, spend it on bingo tickets and then we'll credit you with a further £30 to play on bingo and £20 to play on games!

PLAY NOW

For any other queries click here to contact our customer support team.

If you wish to report a problem with our application, please help us by providing as much information as possible.

Depending on the nature of your problem please try and provide the following details:

Your chat name

Your Account Number

Game

Game Play ID (if known and if the problem relates to a specific game)

The Time of the problem

A description of the problems